Cookie Policy
Last Updated: April 29, 2026
01. What Are Cookies
Cookies are small text files stored on your device by websites you visit. We also use similar technologies such as browser localStorage. Throughout this policy "cookies" refers to all such storage.
On ctrlops.io, no analytics or functional cookies are written until you choose what to allow on the consent banner. Strictly necessary items are required for the site to work.
02. Strictly Necessary
These store your consent preferences and basic session state. They cannot be disabled because the site would not function without them.
| Name | Purpose | Provider | Retention |
|---|---|---|---|
| ctrlops_consent_v1 | Stores your cookie consent choices | ctrlops.io (localStorage) | Until you clear it |
03. Analytics
Anonymous usage data so we can understand which pages and features are useful. Loaded only after you opt in.
| Name | Purpose | Provider | Retention |
|---|---|---|---|
| _ga, _ga_* | Distinguishes unique visitors for Google Analytics | Google (google-analytics.com) | Up to 2 years |
| _gid | Distinguishes users for Google Analytics | Google (google-analytics.com) | 24 hours |
| mp_* | Mixpanel session and identity data | Mixpanel (api-eu.mixpanel.com) | Up to 1 year |
04. Functional
Required only if you want to use the live chat widget to talk to our support team. Disabled by default.
| Name | Purpose | Provider | Retention |
|---|---|---|---|
| __tawkuuid | Identifies the visitor to the Tawk live chat widget | Tawk (tawk.to) | Up to 6 months |
| TawkConnectionTime | Tracks chat session timing | Tawk (tawk.to) | Session |
05. Third Parties
- Google Analytics (Google Ireland Limited) , aggregate site usage
- Mixpanel (Mixpanel Inc., EU region) , product analytics
- Tawk (tawk.to) , live chat support
✓ Each provider acts as an independent data controller for the data they receive. See their privacy policies for details on processing and retention.
06. Managing Your Choices
You can change your consent at any time using the Cookie preferences link in the site footer or via the button below. You can also clear cookies and localStorage in your browser settings; the consent banner will appear again on your next visit.
Change your cookie preferences
Open the cookie settings to update your choices any time.
Questions about cookies? support@ctrlops.io
See also our Privacy Policy.